Comedy in Your Eye Privacy Policy

Company in Your Eye's Comedy Events is part of Comedy in Your Eye LTD. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website, attend our events and join our mailing list.

What data do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Comedy in Your Eye LTD collects the following data:

• Personal identification information (Name, email address, phone number, address, IP address, billing details

Comedy in Your Eye LTD collects data if;

• you visit one of our sites

• you subscribe to our newsletter

• you submit an enquiry to one of our forms

• you book a ticket for an event

• you engage with us on social media

• you enter prize draws or competitions

• you sign up to any loyalty program

• when you choose to complete any surveys we send you

• when you fill in any forms

• when you visit our venue, which has CCTV systems operating for the security of both customers and staff

• when you visit our venue, we may have photography / recording / filming taking place that may be used for promotional material

How do we collect your data?

You directly provide Comedy in Your Eye LTD with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.
• Sign up to our mailing list

Comedy in Your Eye LTD may also receive your data indirectly from the following sources:

• Purchasing tickets for our events on TicketMaster, Universe, DesignMyNight, Eventbrite, DICE or any other ticketing partner.

Comedy in Your Eye LTD collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.

If you agree, Comedy in Your Eye LTD will share your data with our partner companies so that they may offer you their products and services.

When Comedy in Your Eye LTD processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Our website host Wix uses cookies, to find out more about it, please visit this link here: https://support.wix.com/en/article/cookies-and-your-wix-site

How do we store your data?

Mailing List – Data is sent to our 3rd Party agency Brevo.

Brevo has taken all necessary precautions to preserve the security of personal data and, in particular, to prevent it from being accessed by unauthorized third parties, distorted, or damaged.

These measures include the following:

Multi-level firewall.
Proven solutions for anti-virus protection and detection of intrusion attempts.
Encrypted data transmission using SSL/https/VPN technology.
Tier 3 and PCI DSS certified data centres.

In addition, access to processing data on behalf of Brevo by the receiving third-party services requires authentication of the persons accessing the data, by means of an individual access code and password, that is sufficiently robust and regularly renewed.

Data transmitted over unsecured communication channels is subject to technical measures designed to make such data incomprehensible to any unauthorised person.

Any questions about the security of the Brevo website can be directed to support@brevo.com.

Submitted enquires (from any enquiry form): Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Ticket bookings (from event booking forms): Data sent to our third-party data processor (EventBrite, DesignMyNight, Dice, Universe and other Ticketing Partners) is secure and adheres to GDPR regulation.

We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.

We secure access to all areas of our website using ‘https’ technology.

Access to your personal data is password-protected. We regularly monitor our system for possible vulnerabilities and attacks, and we regularly update our passwords to ensure maximum security.

Why do we collect your data?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

From time to time, Comedy in Your Eye LTD would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. You can opt out by clicking the unsubscribe link or emailing us at info@comedyinyoureye.com

How to view, change or delete your data?

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@comedyinyoureye.com

If you don’t want us to process your data anymore, please contact us at info@comedyinyoureye.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Last updated 11/01/2024